Service Area Overview

Jurisdictional demographics, or general government data points, measure basic jurisdictional characteristics and trends. Population, land area, income levels, employment, and housing are fundamental measures, which may affect internal and external data collection and reporting. Measures of general government are overseen most directly by the manager's office, which acts as the liaison between elected officials and administration. The manager's office approves the budget and oversees all departments within a jurisdiction. General government data points may also assist in interpretation of interjurisdictional comparisons, and trends over time.

Performance Measures

  • Expenditures: General fund personnel and operations 
  • Median household income 
  • Percentage of Housing units that are vacant Percentage of population below poverty level 
  • Percentage of population (>= 25) w/bachelor's degree or higher 
  • Percentage of population 17 or under
  • Population: Residential population of jurisdiction 
  • Population: Peak daytime or seasonal total (may incl. nonresidents) 
  • Square miles of land area served 
  • Survey: Quality of all local government services: % Excellent or Good
  • Unemployment rate 

Influencing Factors

  • Jurisdictional Boundaries: Trends and benchmarks in basic demographics are largely influenced by development and growth patterns, which are often dependent upon a jurisdiction's ability to annex adjacent or unincorporated land.
  • Cost of Living: How expensive it is to live in a jurisdiction varies greatly. The average cost of housing, food, taxes, and healthcare, in relation to average annual wages or salary levels within a certain city jurisdiction. Trends in population can be affected by shifting costs of living in neighboring jurisdictions.
  • Organizational Structures: Depending on jurisdictional population numbers, certain service areas may dedicate an entire department, or professionals within a department, to certain service areas.
  • Contract Services: Depending on jurisdictional population numbers, certain services may be provided through contracts with neighboring communities, or public/private partnerships with a private contractor. Large communities, or regional organizations encompassing many jurisdictions, may provide services to neighboring jurisdictions, and smaller communities may provide services through contracts with neighboring communities.
Government General.png

View Sample govBenchmark Report

govBenchmark Vision

To advance the practice of performance management and analytics in local government to realize significant insights, innovations and improvements in how Arizona cities and counties manage public goods and deliver public services.

Learn More