The vital few: how to identify your key performance measures

I know it’s coming, but I dread it just the same:

“So, how many performance measures do you think we should have?”

Ummm…

My left brain immediately offers this unhelpful answer: “No more than what you need to effectively manage performance.”

Although it’s technically good advice, it raises more questions than it answers.

So let’s take a different tack. Why do we measure performance?

Does your budget support your strategy? 3 things you may be missing

While many local governments have done the difficult work of establishing a long-term strategy, very few are effective at aligning their budget process with their intended outcomes. Many are missing a key ingredient for successful implementation: a way to articulate, track and report on progress toward their goals.

For most governments, resources are limited and don’t come close to providing for everything they hope to accomplish. They must make difficult decisions about how to balance those resources across competing needs.

My top ice breaker for strategic planning sessions in government & non-profits

I’m usually terrible at ice breakers. I’m a nuts and bolts kind of guy and generally don’t like anything that feels gimmicky. During my time in government and as a consultant, I facilitated hundreds of strategic planning sessions for local governments and nonprofits, and in every case, I liked to get to business and get things done.

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